Shipping & Delivery Policy

Effective Date: January 1, 2026

At Mercury marine pro, we are committed to providing safe, reliable, and efficient delivery services for outboard motors, marine engines, and boating equipment. Please review our shipping policy before placing your order.

Shipping Coverage

We proudly offer shipping services across the United States and to selected international destinations. International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their local authorities.

Delivery Options

Due to the size and weight of marine products, orders are shipped through trusted freight carriers. Customers may choose delivery to a commercial address equipped for freight unloading or arrange pickup from a designated freight terminal. Residential delivery may be available in certain locations and may require additional arrangements.

Order Processing

All orders are processed after payment has been successfully verified. Most orders are prepared and dispatched within 2–6 business days. Once shipped, customers will receive confirmation and tracking information when available.

Freight Delivery Requirements

Commercial delivery locations should have appropriate unloading equipment, such as a forklift or loading dock. Customers selecting freight terminal pickup will be notified once their shipment arrives and may be required to present valid identification when collecting their order.

Free Shipping

Mercury marine pro is pleased to offer free shipping on all qualifying orders. Any special delivery requests or additional freight services may be subject to extra charges.

Shipment Inspection

Customers must carefully inspect all shipments upon arrival. If any visible damage is found, it should be noted on the carrier’s delivery receipt before signing. We recommend taking photographs of the packaging and product and contacting our support team within 24 hours of delivery to assist with any freight claims.

Delivery Delays

While we work closely with reputable shipping partners, delivery schedules may occasionally be affected by weather conditions, transportation disruptions, customs clearance procedures, or other circumstances beyond our control. Transit times are estimates and cannot be guaranteed.

Customer Responsibilities

Customers are responsible for providing accurate shipping and contact information when placing an order. Additional charges may apply for address corrections, re-delivery attempts, missed appointments, storage fees, or other carrier-related services resulting from incorrect information.

Contact Us

If you have questions regarding shipping, freight delivery, or order tracking, please contact our customer support team. We are happy to assist you throughout the delivery process.